All Protectapet Pet Healthcare Plans come with a full 10 day – no quibble- money back guarantee. We do believe in our own products and are more than happy to provide you with the facility to get a full - money back guarantee on any of our Pet Healthcare products without any hassle, even if you have simply just changed your mind.
Protectapet Healthcare Plan terms and conditions have been written in simple English and are very easy to read and understand.
If for any reason you are not happy with the terms and conditions of any of our pet healthcare plans issued in Spain, Cyprus, Greece, or Europe, provided you have not made a claim within that 10-day period, we will refund you the full amount of the policy premium paid.
The Protectapet pet healthcare plan terms and conditions will be sent to you at the time of contracting your policy and will be date and time stamped so that there is no confusion as the period in question.
The Specific terms and conditions of your policy are unique to the type of pet healthcare plan you have contracted. These terms and conditions can be viewed and accepted prior to you paying for the policy during an online application.
If you have contracted your Protectapet healthcare plan policy over the telephone, or via one of Protectapet’s agents, the terms and conditions will be sent to you by electronic or digital media, normally by email.
Provided you are within the 10-day money back guarantee period, just call our offices or email us with your name, address, telephone number and policy number, and we will arrange to make a full refund to your bank account or visa card, depending on the method of payment used.